Privacy Policy
A legal disclaimer
At Synergy Sanctuary, your trust matters deeply. This space--whether online or in person--is rooted in safety, respect and integrity. This Privacy Policy explains how your information is collected, what it is used for and how your personal information is protected so you can feel ease every step of the way.
information Required
The only information inquired about is information that is relevant to your supportive care. This information may include but is not limited to:
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Your full birth name and preferred name, your email address, phone number, booking details.
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Intake forms will require health related information you voluntarily share for treatment purposes so that we can work around or take caution with any contraindications.
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Payment information for deposits, time of service and on file payment methods for monthly services per membership agreement. All payments are processed securely through Square.
We never collect more than we need, and we never collect information without purpose.
How Your Information is Used
Your information is always only used gently and intentionally.
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Scheduling and managing appointment convenient for both you and staff.
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Provide personalized wellness services.
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Communicate with you about sessions, updates, or offerings.
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Process payments securely.
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Improve our website services.
Health Intake Information
Any health or intake information you share is treated with the utmost confidentiality and is used solely to support your care. This information is stored securely and accessed only when necessary for your sessions.
Third-Party Services
We used trusted third-party platforms for scheduling, payment processing, email and mobile communication. These services have their own privacy policies and are chosen with care to ensure your information remains protected.
Your Rights & Choices
You always have the right to:
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Request access to your personal information.
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Request deletion of your information when appropriate.
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Ask for corrections or updates.
Simply reach out-we're happy to help!
Data Security
We take reasonable and thoughtful steps to protect your information from loss, misuse or unauthorized access. While no system is perfect, we prioritize safety and care in how your data is handled.
Changes to This Policy
As Synergy Sanctuary grows, this privacy policy may evolve. any updates will be reflected here with care and transparency. I personally assure you that no matter what policy changes the safe keeping of your information will always be priority.
If you have any questions or concerns regarding this policy please do not hesitate to contact me.
Thank you so much for your trust,
Macy Mullen-Racca LMT